help & faq
Our Frequently Asked Questions are organized by section. If you cannot find what you are looking for, please visit our Contact us page, and we will do our best to respond to you promptly.
General
What is SquareDating?
How do I become a member?
How much does it cost?
How is SquareDating different than other dating sites?
What happened to my Personal that was on TheSquare?
My school is not part of SquareDating. Can it be added?
Do I have to be a member to use the dating site?
Do I have to be a member of TheSquare to be part of the site?
Account settings
How do I change my password?
Is my e-mail address the same on SquareDating and TheSquare?
How do I block a member?
How do I change the e-mails that contain my matches?
How do I check my subscription status?
How do I change my password?
How do I change other personal information?
Is my credit card information secure?
Will third parties be able to access my contact information?
Privacy
Are the messages I send to other members anonymous?
What is your Privacy Policy?
Do you share or sell my contact information to third parties?
Is my information kept anonymous?
Contact Us
Customer Service
Public Relations
Partnerships/Promotions
E-mail with other members
How do I block a member from contacting me?
Can I delete my messages?
How do I unblock members?
Can I still contact someone if I have blocked them?
Will I be notified about SquareDating messages on TheSquare?
Can I still contact someone if I have blocked them?
Will I be notified about SquareDating messages on TheSquare?
How do I respond to a member?
Photos
How do I add a photo?
Why should I add a photo?
What are the guidelines for posting a photo?
How many photos can I add?
Can I change the order of my photos?
How long does it take for my photo to appear?
Profile
Are profiles free?
How do I post a profile?
How do I update my profile?
Why doesn't my profile come up in a search?
What is "E-mail Me to a Friend?"
Membership
How much does it cost to join SquareDating?
What happens to my profile if I cancel my account?
How do I cancel my account?
If I cancel my account on TheSquare, does that affect my membership at SquareDating?
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